HiveMinds Innovative Market Solutions is a Bangalore based Online Marketing Strategy & Services firm. HiveMinds specializes in working with early stage companies as a premium marketing partner providing overall marketing plan, expert SEO & SEM Services and working with businesses to improve online customer engagement & conversions.
HiveMinds can provide you with sophisticated & intelligent tools/reports to analyze the market, research on keywords, link analysis, competition analysis and accordingly devise strategies.
We give you a great scope to go above and beyond
If you’re somebody who is flexible and enthusiastic about learning, this is definitely it!
We are a hive of about 150 people, which means you get to brainstorm and build on the most brilliant ideas altogether
You’re the eyes and ears for various clients, which means you take a huge chunk of responsibility in keeping up a brand’s reputation
If you take pride in your organizational skills and ownership, this place is surely for you to take it a notch up
Graduate in Marketing or Communications
2-3 years of experience in online reputation management
Good sense of prioritization and ability to handle critical situations with ease
Amazing communication skills, usage of right vocabulary and tone when required
Manage responses on all the social media platforms
Do a sentiment analysis, handle a critical situation and close loop with the customers once the concern is addressed
Build a seamless mechanism for a quick redressal of the customer concerns
Coordinate and communicate with the internal teams and clients to ensure a positive experience on the social media platforms
Flagging and reporting major issues in a timely manner to avoid any negative reputation