Client Servicing – Manager/Assistant Manager
HiveMinds is a Bengaluru based full service digital marketing Company and consultancy with specialization in search, display and programmatic buying. The agency also provides social media management, creative content, digital PR, analytics and strategic consulting. The company owns unique technology, tools and data analytics methodologies that enables it to deliver outstanding results to its clients. The Company works with clients such as Domino’s, Nivea, Big Basket, Cure.fit, MobiKwik and many others. HiveMinds is a unit of Madison World which through its 11 companies served last year, as many as 500 advertisers.
Manager- CS is a strategic connection between HiveMinds and the client. The key deliverable is the consistent achievement of client targets and growth.
Responsible for delivering results for the allocated clients through coordination with the account delivery teams
Create and develop opportunities with existing clients for festival activation, new launch promotions etc
Flawless execution of all day-to-day client deliverables- such as reports, updates against planned budgets, target achievement etc
Coordination with various client teams for processing of Pos, payments etc
Ensure smooth operations on client campaigns by aligning delivery and project management teams
Revenue recording, collection follow-ups and overall health of account
Key Performance Indicators:
Client revenue target
Internal Team feedback on the clarity of directions, client expectations setting etc
Must have skills:
Presentations – Story telling & PowerPoint skills
People management- Internal & External
Written & verbal communication